Return policy

At 2b Nice Store , we want to make sure your shopping experience is seamless. However, we understand that sometimes it is necessary to make a return. Please review our return policy below to ensure you are aware of all the important details:

Returns

You may return products to 2b Nice Store within 30 days from the date of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Return Process

To begin the return process, please contact us at contato@2bnice.com to obtain a Return Authorization (RA) number. Please include your original order number and reason for return in your email.

Returns Address

Please send your item to:

2b Nice Store - Returns
04321-160

Return Conditions

• Return shipping costs are the responsibility of the customer unless the return is due to our error (defective or incorrectly shipped product).
• We recommend using a tracking service to ensure your item is delivered safely.
  
• Once your returned item is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.

Contact

If you have any questions about our return policy, please feel free to contact us:

• Recipient: 2b Nice Store
• Email: contato@2bnice.com
  
• Address: 04321-160, R. das Pitombeiras, 126 - Oriental Garden, Sao Paulo - SP, 04321-160.